How to Get Support
Coaching Genie offers different options to make sure you get the support you need.
We are happy to assist you in any way we can!
Below you will find the different options that are available to you.
We have articles with step-by-step instructions, as well as FAQs.
Submit a Ticket
If you have a question or issue, feel free to submit a ticket.
Support hours are Monday through Friday, 10 am to 8 pm Eastern. While our standard SLA response time is one business day, the majority of new tickets are answered within 2 hours.